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Terms of Service

Effective date: 1 January 2026  ·  Last updated: 1 January 2026

Please read these Terms of Service carefully before using our website or engaging our services. These terms constitute a legally binding agreement between you (or the entity you represent) and Inperge Softech.

1. Acceptance of Terms

  • By accessing our website (inperge.com) or engaging Inperge Softech for any service, you agree to be bound by these Terms of Service and all applicable Indian laws and regulations.
  • If you are entering into these terms on behalf of a company or organisation, you represent that you have the authority to bind that entity to these terms.
  • If you do not agree with any part of these terms, you must not use our website or services.
  • These terms apply to all website visitors, prospective clients, active clients, and any person who accesses or uses our services in any capacity.

2. Services

  • Inperge Softech provides end-to-end technology services including web development, AI and machine learning solutions, mobile application development, cloud infrastructure and DevOps, UI/UX design, SaaS development, and related consulting services.
  • The specific scope, deliverables, milestones, timelines, and pricing for each engagement are defined in a separate Statement of Work (SOW), project proposal, or client agreement executed in writing by both parties.
  • Website content describing our services is for informational purposes only and does not constitute a contractual offer until confirmed in a signed project agreement.
  • We reserve the right to modify, suspend, or discontinue any service offering with reasonable prior notice.

3. Proposals & Project Agreements

  • All project proposals are valid for 30 days from the date of issue unless otherwise specified in writing.
  • A project is considered confirmed only upon receipt of a signed project agreement or SOW and the required initial deposit.
  • Any changes to scope, features, or deliverables after project commencement must be agreed in writing through a Change Request process and may affect timelines and pricing.
  • Verbal agreements, informal messages, or email exchanges do not constitute a binding change to a confirmed project agreement without a formal written amendment.

4. Client Responsibilities

  • Clients must provide accurate, complete, and timely information, feedback, design approvals, and materials required for project completion.
  • Clients are responsible for ensuring they hold all necessary rights, licences, and permissions for any third-party content, brand assets, or intellectual property provided to us for use in the project.
  • Timely feedback and approvals are essential to maintaining agreed timelines. Delays caused by late responses, unavailability of the client's designated contact, or failure to provide required materials are not the responsibility of Inperge Softech and may result in revised delivery dates.
  • Clients must appoint a primary point of contact authorised to provide instructions and sign off on deliverables.

5. Payment Terms

  • All fees are quoted in Indian Rupees (INR) unless explicitly stated otherwise in the project agreement.
  • Deposit: Projects typically require an upfront deposit of 40–50% of the total project value before work commences. The exact amount is specified in the signed project agreement.
  • Milestone Payments: For larger projects, payments are structured against agreed milestones as defined in the project agreement.
  • Final Payment: The outstanding balance is due upon project completion and before final code or assets are transferred.
  • Invoices are due within 15 days of issuance unless otherwise agreed in writing.
  • Late payments attract interest at 1.5% per month (or the maximum rate permissible under applicable law, whichever is lower) on the outstanding amount from the due date.
  • We reserve the right to pause or suspend work on any project where invoices remain unpaid beyond 30 days, without prejudice to our other rights.
  • All fees are exclusive of applicable taxes (GST or otherwise) unless explicitly stated as inclusive.

6. Intellectual Property Rights

  • Upon receipt of full and final payment, the client receives ownership of the custom code, design files, and deliverables created specifically for their project under this engagement.
  • We retain ownership of all pre-existing tools, libraries, frameworks, boilerplates, proprietary methodologies, and internal utilities used in delivering the project. Clients receive a perpetual, royalty-free licence to use these components as embedded in the delivered project.
  • Open-source software components incorporated into the project remain subject to their respective open-source licences, which the client accepts as part of the project deliverables.
  • We reserve the right to display completed work (including screenshots, descriptions, and project titles) in our portfolio, case studies, and marketing materials unless the client requests confidentiality in writing prior to project commencement.
  • All concepts, designs, prototypes, and code developed during the project but not forming part of the final agreed deliverables remain the intellectual property of Inperge Softech.

7. Confidentiality & NDA

  • Both parties agree to treat as confidential all proprietary, technical, commercial, or sensitive information disclosed by the other party during the engagement ('Confidential Information').
  • Confidential Information shall not be disclosed to any third party without prior written consent, except to employees or sub-contractors who need access to perform the services and are bound by equivalent confidentiality obligations.
  • This confidentiality obligation survives termination or expiry of the project for a period of 3 years.
  • Where a client requires a formal Non-Disclosure Agreement (NDA) before sharing sensitive materials, we are happy to execute a mutual NDA prior to any substantive discussions. Please request this before disclosing confidential information.
  • Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of either party; (b) was independently developed without use of Confidential Information; or (c) is required to be disclosed by law or court order.

8. Warranties & Disclaimers

  • We warrant that our services will be performed with reasonable professional skill, care, and diligence in accordance with applicable industry standards.
  • We provide a 30-day post-delivery bug-fix warranty for defects directly attributable to our code or implementation, provided the client reports the defect in writing within the warranty period.
  • The warranty does not cover defects arising from client modifications, third-party integrations, hosting environment issues, or changes in third-party APIs after delivery.
  • Our website and any materials provided therein are offered 'as is' and 'as available' without representations or warranties beyond those expressly stated herein.
  • We do not warrant that our services will be uninterrupted, error-free, or will meet requirements not documented in the agreed project scope.

9. Limitation of Liability

  • To the maximum extent permitted by applicable Indian law, Inperge Softech's total aggregate liability for any claim arising out of or related to our services shall not exceed the total fees paid by the client in the 3 months immediately preceding the event giving rise to the claim.
  • In no event shall Inperge Softech be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of revenue, loss of data, loss of business opportunity, or reputational harm, even if advised of the possibility of such damages.
  • These limitations apply regardless of the form of action — whether in contract, tort (including negligence), statutory duty, or otherwise.

10. Force Majeure

  • Neither party shall be liable for delays or failure to perform obligations under a project agreement to the extent caused by circumstances beyond their reasonable control, including but not limited to: acts of God, natural disasters, pandemics, government actions, war, civil unrest, power outages, internet infrastructure failures, or third-party service disruptions.
  • The affected party must notify the other in writing within 7 days of the force majeure event and take all reasonable steps to mitigate its impact.
  • If a force majeure event continues for more than 60 days, either party may terminate the project with payment for all work completed to date.

11. Termination

  • Either party may terminate a project engagement by providing 14 days' written notice to the other party.
  • Upon termination, the client shall pay for all work completed and expenses incurred up to the effective date of termination. No refund will be made on deposits already applied to work in progress.
  • We reserve the right to terminate any engagement immediately and without notice if a client engages in unlawful conduct, harassment of our personnel, material breach of these terms, or persistent failure to fulfil payment obligations.
  • Upon termination, each party shall promptly return or destroy the other party's Confidential Information as requested.

12. Governing Law & Dispute Resolution

  • These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
  • Before initiating formal legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days from the date of written notice of a dispute.
  • If negotiation fails, the parties may pursue mediation or arbitration under the Arbitration and Conciliation Act, 1996 (as amended) before resorting to litigation.

13. Changes to These Terms

  • We reserve the right to update or modify these Terms of Service at any time. Material changes will be communicated via a prominent notice on our website or by email where we hold your contact details.
  • The 'Last Updated' date at the top of this page reflects when the most recent changes were made.
  • Continued use of our website or services after the revised terms take effect constitutes your acceptance of the updated terms.

14. Contact

  • For questions, clarifications, or legal notices relating to these Terms of Service, please contact us:
  • Email: hello@inperge.com
  • Registered Office: Inperge Softech, Okhla Industrial Area, New Delhi — 110020, India
  • Branch Offices: Pune · Lucknow · Jaipur